SHIPPING + RETURNS

POSTAGE & HANDLING CHARGES:

APPAREL
  • USA 
    • Standard Shipping: $5
  • Canada
    • Standard Shipping: $10
  • International
    • Standard Shipping: $20

DELIVERY TIME:

We print to order so it usually takes 2-6 business days to print.

Then shipping times are below:
USA | 3-5 business days
CANADA | 5-10 business days
INTERNATIONAL | 10-20 business days

Also remember to NOT include weekends or holidays in calculating the estimated transit time for your shipment.

CUSTOMS & DUTIES

If you require faster delivery options or if you have other delivery specifications, please contact us directly by e-mail at holla@kthxbyefelicia.com.

TRACKING YOUR ORDER:

When your order is shipped, you will receive an email with your tracking number. Use this number as a reference to track your order at USPS.COM. If you have further questions about your order, please e-mail us at holla@kthxbyefelicia.com.

GIFT WRAPPING:

Unfortunately, we do not offer gift-wrapping at this time. If you would like us to not include any payment receipts in the package, please be specific at checkout.

RETURNS:

We will accept items for full refund only within 14 days of purchase. Item must be returned in new condition and it’s packaging with receipt. Sale items are non-refundable.

Exchanges will be subject to shipping charges. Once your return is processed, you will receive a credit via email.

Please note that we cannot refund shipping charges on returned or exchanged items. Items received as gifts may be exchanged for another item of equal or greater value.

Please send all refunds and exchanges to:
KTHXBYEFELICIA
1812 N Columbia Blvd
Suite C15-668371
Portland, Oregon, 97217, USA

PRODUCTION QUALITIES:

Lastly, please note that we reserve the right to alter minor details of the products featured on this site and in other informational materials we provide in the interest of maintaining product quality and design integrity. Accordingly, products shipped to you may differ slightly from those depicted on this site or in such materials. Please remember that some of our products may show differences in color or texture that do not necessarily indicate defectiveness. Such differences are inherent in the manufacturing of hand made products, so you may expect that there will be minor distinctions that will make your purchase unique.

COMMENTS:

We are always interested in your comments on our site, our merchandise, and our service, so feel free to write to us and share your thoughts with us at holla@kthxbyefelicia.com.